Europcar Reviews

Europcar offers a variety of rental services. Customers can save up to 20% by booking directly. There are also special offers for business rentals and for those planning a summer getaway. Discounts of up to 30% are available for those looking to discover France. Europcar also offers a loyalty program for frequent customers. The fleet includes a range of vehicles from compact, fuel-efficient city cars to luxury vehicles and vans. Europcar also offers electric, hybrid, and plug-in vehicles. The rental process is made easy with the Europcar app. Europcar guarantees the best rates on their websites, mobile sites, and apps. If a customer finds a cheaper Europcar rate, the difference will be refunded. This guarantee is only available in the UK. For more detailed pricing, it is recommended to check the Europcar website or app.

The Europcar loyalty program, known as the Privilege Club, rewards members from day one. Upon joining, members become part of the Privilege Club tier. Members can accumulate rentals and rental days by booking with their membership ID, which allows them to quickly start earning rewards. The program updates the member's Club tier level every two years from the subscription date.

Members receive a 10% discount on the public rate for a car or van rental of three or more days. They also benefit from a faster vehicle pick-up process and secured booking, meaning the car is reserved and kept even if the member is delayed. After just two rentals, members receive a 10€ value off coupon. After the third rental, a free weekend is awarded.

The Privilege Club has a four-tier level structure: Club, Executive, Elite, and Elite VIP. Progression through the program depends on the number of rentals and/or number of rental days. The Privilege Executive level is reached from 10 rentals or 40 rental days, Privilege Elite from 25 rentals or 85 rental days, and Privilege Elite VIP from 40 rentals or 130 rental days. Each tier offers additional benefits and discounts.

To book a rental car with Europcar, follow these steps:

1. Visit the Europcar website.
2. Select the date and time for pick up and drop off.
3. Choose the desired vehicle.
4. Complete the booking process.

After booking, provide your Reservation Number or Europcar card to the Europcar Agent. Review your booking elements and update if needed. Show your Driving Licence & Passport. Provide your Means of Payment. Sign the Rental Agreement and Country Terms & Conditions. Check the Vehicle Condition before leaving the car park.

Remember, Europcar allows you to drop off your car at any of their stations, no matter where you collected it from. Enjoy your trip!

Yes, Europcar does offer insurance for their rentals. They provide three different packages: Basic Protection, Medium Protection, and Premium Protection. Each package offers different levels of protection and reduction of excess amounts.

Basic Protection is included in most rentals and limits your financial liability in case of damage to the vehicle caused by collision, theft, or attempted theft. The excess amount for Basic Protection varies depending on the vehicle category chosen and the country in which the rental is taking place.

Medium Protection reduces your financial liability in case of damage to the vehicle as a result of collision, theft, or attempted theft. It also protects you in the event of damage to the windscreen, headlights, or tires. It includes personal accident protection that provides indemnity for drivers and people in the vehicle in case of bodily injury or death.

Premium Protection waives your financial liability in case of damage to the vehicle, windscreen, mirrors, headlights, and/or tires as a result of collision, theft, or attempted theft. It also includes personal accident protection of up to €200,000 per individual, covering drivers and passengers in the event of bodily injury or death. Also covering your personal effects in the event of lost or damaged luggage. Premium package is subject to vehicle restriction: no trucks, no luxury cars. Some additional restrictions may apply in some countries.

Europcar.com offers a variety of services and products to cater to the diverse needs of its customers. The popular services include Deliver & Collect, Long-Term Solutions, One Way, and Premium Pick Up.

The Deliver & Collect service saves valuable time and money by delivering the hire car to the customer's home, office, or hotel. This service can also be used for van hire and is available on all hire car categories.

The Long-Term Solutions service offers flexible long-term car rental with great car hire rates for a month or longer. This service does not require a long-term contract, deposit, or servicing fees, and provides 24/7 roadside assistance.

The One Way service allows customers to collect their rental car in one location and leave it at another. This service is particularly useful for road trips or when the journey does not end where it started.

The Premium Pick Up service allows customers to check-in online, collect the keys, pick up the car, and enjoy their trip without any administrative paperwork. This service is available in several stations in Portugal.

To book a car on Europcar.com, follow these steps:

1. Visit the Europcar website.
2. Select the date and time for pick up and drop off.
3. Choose the desired vehicle.
4. Provide the Reservation Number or Europcar card to the Europcar Agent.
5. Review the Booking elements with the Agent and update if needed.
6. Show your Driving Licence & Passport.
7. Provide your Means of Payment.
8. Sign the Rental Agreement and Country Terms & Conditions.
9. Check the Vehicle Condition before leaving the car park.

Remember, the car can be dropped off at any Europcar station, regardless of where it was collected from. Enjoy the ride!

Europcar.com accepts various payment methods. Major credit cards such as American Express, Diners Club, Mastercard, and Visa are accepted. In some cases, payment can also be made with Europcar charge cards, Full Credit vouchers, Europcar prepaid vouchers, and Cash/cheques. Even when using a Europcar prepaid voucher, a credit card must be presented for charges that have not been prepaid. For luxury models, a second credit card and/or utility bill dated within the last 3 months from the same address may be required at certain locations. Deposits and rentals paid in cash are limited within the Europcar network. If cash deposits are accepted, they must be accompanied by additional forms of proof of identity. The accepted means of payment may vary depending on the vehicle type rented..

The Europcar charge card is a payment method accepted by Europcar, a major car rental company. This card can be used in some cases along with other major credit cards like American Express, Diners Club, Mastercard, and Visa. Even if a Europcar prepaid voucher is used, a credit card must also be presented for the charges which have not been prepaid. These could include extras, refuelling charge, or excess due in case of damage to or loss of the rented vehicle. For luxury models, a second credit card and/or utility bill dated within the last 3 months from the same address may be required at certain locations. The Europcar charge card can also be used for roadside charging of electric vehicles in partnership with Shell Recharge. Once registered, the card allows charging at over 350,000 locations in Europe with no subscription, only paying for the electricity used.

Based on the available information, Europcar accepts major credit cards: American Express, Diners Club, Mastercard, and Visa. In some cases, payment may be made with Europcar charge cards and Full Credit vouchers, Europcar prepaid vouchers, and Cash/cheques. However, there is no mention of PayPal or Bitcoin as accepted payment methods on europcar.com. Therefore, it's safe to assume that Europcar does not currently accept PayPal or Bitcoin for payments. For the most accurate information, it's recommended to check the official Europcar website or contact their customer service directly.

Europcar.com provides detailed information about their return policy in their FAQ section. Customers can modify or cancel their booking if needed. They also provide answers to questions related to the car rental process, including topics such as credit card usage, deposit requirements, and age restrictions for renting.

As for the shipping policy, Europcar, being a car rental service, does not have a traditional shipping policy like e-commerce platforms. However, they do provide comprehensive information about the vehicle rental process, including booking, insurance, and potential issues that may arise during the rental contract. They also provide information about their loyalty program and other products and services.

Please note that specific terms and conditions may apply depending on the country and the type of rental. It is recommended to check Europcar's official website for the most accurate and up-to-date information.